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Privacy Policy
Last updated: October 20, 2026
This Privacy Policy explains how Calventa LLC (“we”, “us”), located at Calventa LLC, 15233 Ventura Blvd. Suite 500, 531 ResCo- work07, Sherman Oaks, CA 91403, USA, collects, uses and protects personal information when you visit this website, place an order, request a service or contact us.
Information we collect
- Name, phone number and email address that you provide in forms and orders.
- Delivery address, the items you order and any notes you add.
- Details you submit in contact and service request forms.
- A session cookie that keeps your shopping cart, and basic server logs (IP address, browser, pages requested).
We do not collect payment card details on this website. Payment is arranged directly with our team after we confirm your order.
How we use your information
- To process, ship and deliver your order and to arrange any services you request.
- To call or write to you about an order, a service request or a question.
- To handle returns, exchanges and warranty claims.
- To keep the website secure and working properly.
- To meet our legal, tax and accounting obligations.
We do not sell your personal information and do not use it for automated decision-making.
Sharing
We share information only with parties needed to fulfil your order, such as shipping carriers and payment providers, and with authorities where the law requires it. These parties may only use the data to provide their service to us.
Cookies
The site uses a session cookie that is needed for the shopping cart and for form security. We do not use advertising or tracking cookies.
Retention and security
We keep order records for as long as needed to serve you and to meet tax and accounting rules, and delete other enquiries when they are no longer needed. We use reasonable technical and organizational measures to protect your data, but no method of transmission over the internet is completely secure.
Your choices and California residents
You may ask us what personal information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. If you are a California resident, you may have additional rights under California privacy law, including the right to know, delete and correct personal information and to not be discriminated against for exercising those rights. To make a request, call or write to us using the details below. We may need to verify your identity before we act on a request.
Children
This website is intended for adults. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Calventa LLC, 15233 Ventura Blvd. Suite 500, 531 ResCo- work07, Sherman Oaks, CA 91403, USA
Phone: +1 (360) 213-9395
Email: [email protected]